Citi Global KYC Quality Control Analyst in Costa Rica

  • Primary Location: Costa Rica

  • Education: Bachelor's Degree

  • Job Function: Compliance and Control

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18012867


The Global KYC Quality Control Analyst (QC) is responsible for performing Quality Control on Risk Processes and Risk Evaluation reviews performed by the Global KYC teams. Responsibilities include but are not limited to:

• Performing QC reviews and documenting result for those activities

• Assessing QC results in order to determine whether conditions identified are isolated or systematic in nature and develop appropriate corrective action plan, as necessary

• Delivering training, where appropriate, based on corrective actions

• Conducting periodic walkthroughs for the Global KYC processes, as needed, and identifying process improvements

Additional responsibilities may include:

• Supporting the Global KYC Risk Review Management with governance for Global Quality Control teams

• Working with the Regional KYC teams and Businesses to update QC related procedures

• Coordinating training and advising on KYC review processes

• Assisting with the implementation of the Global KYC MCA Program and performing monthly assessments

• Serving as the point of escalation for KYC QC related matters

• Assisting with preparation of KYC Assurance Subcommittee materials for QC

• Assisting with Internal Audit and Regulatory Exam Management for Global KYC and Regional KYC teams

• Tracking IBAMs, MRAs, CAPs, etc. impacting Global and Regional KYC

• Assisting with project management for implementation projects related to KYC QC



  • Bachelor's degree or equivalent experience

  • 4 of years or relevant experience in AML Compliance, preferably related to performing enhanced due diligence reviews of high risk clients, reviews of client transactions and/or AML investigations

  • Work experience in a financial institution with job specific work experience in AML

  • Knowledgeable of the laws applicable to money laundering including the Bank Secrecy Act, the USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements

  • General understanding of Senior Public Figures, Money Service Businesses, Correspondent Banks, Nonbank Financial Institutions and Embassy

  • Established business knowledge and comprehension of financial products and services

  • Highly motivated, self-starter capable of working independently, without supervision

  • Excellent organizational, time management and project management skills

  • Strong research, analytical and writing skills as well as the ability to understand and draw conclusions from research

  • Must be able to multi-task, follow up on tasks and complete projects on time

  • Strong attention to detail

  • Excellent verbal and written communication skills

  • Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint and Outlook

  • Proficiency in second language a plus but not required

  • Experience managing a team or projects