Citi Finance Rptg Sr. Analyst in Costa Rica

  • Primary Location: Costa Rica

  • Education: Bachelor's Degree

  • Job Function: Finance

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18017351


Finance Rptg Sr. Analyst - DR C12

Is responsible for all operations for his/her team functions related to the general daily operations on Genesis

Reconciliations and Adjustments. Manages a team of Supervisors and/or Analysts

General Operations includes:

  • Manage relationships with key business owners and subject matter experts

  • Functions include managing the team in charge of the monthly cycle

  • Main point of customer contact for operations related questions and day-to-day issues.

  • Primary source of contact for troubleshooting reconciliation issues, including complex issues.

  • Also fulfill a consultative role for customers attempting to solution a Genesis DRA related problem.

Key Responsibilities:

General operations includes:

  • Manage the accurate, efficient, and timely processing of operations tasks (uploads, reports, queries, customer support)

as required.

  • Perform any required control procedure as part of the sustaining process.

  • Support, prioritize and coordinate any project/Controls needed to mitigate identified risk, roadblocks or issues impacting

the Month End Close.

  • Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst &

direct manager in a timely manner.

  • Maintain an efficient, direct and timely communication with direct manager, team members and customers. Include being

a team player and problem solver.

  • Actively participate in training, communication, process improvement projects as assigned by direct manager in

accordance with Citi objectives.

  • Supervisory skills, able to develop others. Able to interact effectively with peers in others functions in CR and elsewhere.

  • Provide timely and effective feedback. Effective communications with team members, manager



· Required

o Bachelor’s degree in business, finance/accounting, system engineering or equivalent experience.

o 5 to7 years’ experience in Financial Services or Shared Services work environment preferred.

o Good proficiency in Excel and Access, including working knowledge of formulas, and pivot tables.

o Prior experience with ERP/GL systems (PeopleSoft, SAP, ORACLE or equivalent

o Prior experience with SQL Server, Business Objects, Essbase or other analytical tools or reporting engines

o Prior supervisory experience directly managing teams

o High Proficiency in English a must

· Desirable

o MA or MBA degree in Business, Finance or Systems Engineering desirable

o Prior experience with data warehouses, data mining, data analysis

o Portuguese language skills desirable


· Ability to work independently.

· Solid customer service and communication skills

· Good documentation skills

· Strong analytical skills

· Self-motivated, takes initiative.

· Strong written and verbal communication skills.

· Attention to detail.

· Effective time management skills.

· Ability to manage/coordinate small teams

· String people management and motivational skills


· Leadership

· Analysis/Judgment

· Problem solving

· Customer Orientation

· Adaptability/Flexibilty