Western Union Project Coordinator in Santa Ana, Costa Rica

Job Title: Project Coordinator

Requisition #: 1801481

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?

We’re seeking a Project Coordinator , based in our Santa Ana, Costa Rica office . In this role, you will be interacting with team members around the globe, including US, Lithuania and India. This person is responsible for assisting with the planning and execution of specific projects, reviewing and fully understanding all project and business requirements, coordinating with staff as well as across functions to ensure on-time, on-budget, and in-spec delivery to accomplish tasks.

Sound interesting? Here are some specifics:

  • Coordinate project activities, resources, tools and information

  • Follow up on project actions items and set timeframes

  • Liaise partners to identify and define requirements, scope and objectives

  • Review tasks with internal teams and assist with schedule management

  • Make sure that clients’ needs are met as projects evolve

  • Analyze risks and opportunities

  • Monitor project progress and handle any issues that arise

  • Along with the Project Manager, act as the point of contact for the project

  • Communicate project status to all participants

  • Work with the Project Manager to eliminate blockers

  • Use tools to monitor plans and progress

  • Create and maintain comprehensive project documentation, plans and reports

What you will need to succeed:

  • Bachelor’s degree in Industrial Engineering, Business, Computer Science or related field

  • 1-2 years of experience working as a Project Coordinator or an equivalent combination of education/experience

  • Superb communication skills. English level B2+ (78%)

  • Experience in project management, from conception to delivery

  • Ability to prepare and interpret flowcharts , schedules and step-by-step action plans

  • Solid organizational skills, including the ability to manage multiple priorities and get the right things done at the right times

  • Aptitude to communicate clearly both verbally and in writing with your team and with other groups. Being able to understand detailed technical problems and translate them into communicable messages

  • Must be extremely reliable and have a strong sense of ownership

  • Proven experience working with global teams

  • Strong client-facing skills

  • Feels comfortable navigating around ambiguous situations

What will make you stand out:

  • Working experience in Web/Mobile development projects

  • Understanding of market and industry

  • Working knowledge of project tracking tools such as Confluence, JIRA, Microsoft Project, Microsoft Planner

  • Excellent documentation and analytical skills

  • Ability and willingness to go above and beyond one’s comfort zone when it comes to learning new processes and tools

  • Energy and passion to invent and create new solutions, challenge the status quo and drive positive change

What’s in it for you?

Competitive global pay and benefits

Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career

Diverse, global team with colleagues in over 50 countries

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.