Citi Regional KYC Senior Compliance Analyst in Costa Rica

  • Primary Location: Costa Rica

  • Education: Bachelor's Degree

  • Job Function: Compliance and Control

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 17060462


This critical position in the Regional KYC team is required to oversee the global execution of the KYC program across the Consumer Business (GCB, including PWM) in North America. The regional KYC Compliance Officer will liaise between the Business, Global KYC and ACRM teams and monitor the execution of the KYC Program in NAM as part of the Second Line of Defense.

Roles and Responsibilities:

· Assist in the execution of OneKYC program across the region and support the Consumer businesses through defining and clarifying KYC Policy and standards, ICCs, IPs and Extensions.

· Develop and maintain a strong working relationship with the Business and Operations departments to identify and resolve KYC-related issues

· Assist in developing (when needed) and reviewing KYC-related procedures for specific Client Types in the Consumer Business Support Units.

·Assist in developing (when needed), reviewing and participating in KYC-related training for the Consumer Business Support Units.

· Provide guidance, clarifications and answer queries to Business on matters related to CitiKYC as a system SME.

· Provide oversight on all CitiKYC system enhancement projects that affect the region by conducting system testing and tracking defects as needed.

· Perform quality check reviews of KYC files post-execution for adherence to the KYC Policy and standards

· Review and escalate KYC/AML issues and activities to senior management.


  • Familiarity with Global Know Your Customer (KYC) Policy and related standards

  • Experience with PWM business and onboarding platforms

  • Project involvement as leader, business analyst or SME

  • Worked at global financial institutions, major consulting firm, AML Software vendors or government agency

  • Excellent communication and presentation skills

  • Advanced knowledge of MS Excel and PowerPoint

  • Bachelor's Degree Required