BT Senior Field Technician in San Jose, Costa Rica

Senior Field Technician

San José, Costa Rica

Why this role matters

Performs reactive and preventative node site maintenance as per vendor documentation to predefined SLA’s on a 24 hour call out basis in accordance to service requests to sustain and improve the quality of service on the IP, Data and Voice switching and transmission elements that constitute Company/partner networks.

Key Responsibilities:

q Understand customer applications with respect to Company/partner technologies.

q Suitable level of understanding of telecommunications in both correspondent and non-correspondent domains within Region.

q Assist and have a flexible approach to the technical and administrative tasks that contribute to the guidance and upkeep of the team and its business objectives.

q Good English and communications skills needed.

q Provide reports on operational, technical and service issues.

q Carry out and oversee quality installation & implementation duties globally to expand the Company/partner networks.

We’ll also need to see these on your CV:

q As a guide minimum of 2 years experience in the relevant telecoms area.

Job: Field Service

Title: Senior Field Technician

Location: Costa Rica-San Jose

Requisition ID: 73195