Akamai Technologies, Inc. Security Technical Project Manager II in San Jose, Costa Rica
Security Technical Project Manager II
San Jose, Costa Rica
Jul 28, 2017 Post Date
009609 Requisition #
Security Technical Project Managers are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's web and network security solutions. You will be involved with projects from design through implementation, testing and customer sign-off. You will work independently or within a small technical team in delivering the appropriate solution to Akamai's enterprise customers. You will plan, implement, test, and deploy Akamai platform security configurations to integrate with customer web sites, and develop and execute test cases and scripts for customer solutions. You will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations.
In addition, you will act as the primary point of contact for your customers responsible for collecting product feedback and delivering security service reviews and reports that demonstrate Akamai’s value. You will be an escalation contact for all security-related service issues and will be expected to act as a consultant available to assist in developing a long-term web application security strategy.
As a Managed Security Advocate, act as primary point of contact responsible for managing security-related projects, presenting product feedback to engineering, and delivering to customers service reviews and reports that demonstrate Akamai’s value.
Perform basic technical implementation tasks for security products, such as customer security configuration updates.
Participate in full customer lifecycle, from pre-sales, through implementation to post-implementation support.
Work closely with members of Professional Services, Sales, the Security Operations Center, Technical Support, Product Management, and Engineering to resolve customer concerns.
Act as a consultant to assist customers with developing a long-term web application and data center security strategy.
Identify new potential product features and additional sales opportunities, and engage Product Management and Sales team with feedback.
Engage in internal projects that help scale the group, implement best practices, and improve methodologies.
Must be willing to travel 10-25%.
About the Team
Recognizing that an organization’s approach to its Internet initiatives is developed long before implementation and is an on-going exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer’s Internet strategy. Akamai’s Professional Services team calls upon its Internet expertise to architect the optimal solution for the unique business and technical requirements of our customers. Through its proven methodologies and processes, this highly experienced team of consultants has implemented effective solutions for thousands of Akamai customers.
Required Education and Experience
- 5 years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, MIS, another related field or it's equivalent.
Minimum 3 years of project lead or project management experience working on and managing enterprise scale projects.
Minimum 3 years of experience in technical consulting, and/or other customer facing role consulting on, delivering technical products or services.
Minimum 3 years of experience in Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design.
General exposure to security technologies, processes, and concepts such as web application security (i.e. SQL injection, XSS, and command injection attack vectors), network security (i.e. DNS amplification and reflection attack vectors), PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, etc. a plus.
Professional certification in information security (i.e. CISSP, CEH, GWAPT, or CISA) is desired.
Excellent written, verbal and presentation skills.
Enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
Possess excellent technical aptitude and a desire to learn constantly.
Implementation experience with web delivery technologies or other IT systems delivery.
Experience with the impacts of Content Delivery and Distributed Computing within business and technical organizations.
Experience with data processing, Real Time Reporting and Analytics a plus.
Proven track record of successfully delivering projects for Fortune 500 customers.
About Akamai Technologies
Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.