VMware Intern - IB Services Business Process Analyst in Pavas, Costa Rica

The selected Candidates for the internship will start on February 2018

Analysis and Solution Definition

  • Documents client organisation’s direction, structure, business processes and requirements.

  • Assists in the collection and consolidation of required information and data.

Technical Recommendation and Testing

  • Accurately and efficiently executes test plans.

  • Assembles and documents all test results.

  • Re-tests as necessary.

Project Execution

  • Understands project plans and is able to clearly articulate roles, project goals, and timelines.

  • Takes input from supervisor/managers and it able to appropriately apply comments/feedback.

  • Adheres to project standards defined by project management.

  • Accurately employs our methodology and documentation tools.

  • Proactively carries out project support /administrative functions.

  • Establishes responsible deadlines and personal work plans and manages time effectively.

Career path core competencies


  • English proficient (Written and Oral)

  • Listens to others and accepts input from team members.

  • Clearly articulate ideas and thoughts verbally.

  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.

Technical Understanding

  • Proficient in Microsoft Office suite (Visio and Excel are a must)

Problem Solving

  • Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.

  • Generates innovative solutions by approaching problems with curiosity and an open mind, using existing information to its fullest potential.

Professional qualities

Advanced Engineering knowledge.

  • Industrial Engineering and or related


  • Displays a positive attitude.

  • Demonstrates flexibility in day-to-day work.

  • Sets high standards of performance for oneself.


  • Establishes harmonious working relationships with team members.

  • Appreciates each team member's contributions and values each individual member.

Client Management

  • Values internal and external clients and responds to their needs as they arise.

  • Establishes effective working relationship with IB Services Stakeholders.

  • Follows established communication guidelines.

  • Uses good judgement in what and how to communicate with clients.

Organizational responsibilities

Innovator Development

  • Understands the professional development process and becomes actively involved by setting challenging goals and meeting them through continuous learning.

  • Seeks input from mentors and Managers

  • Actively applies feedback received to day-to-day work and strives to improve performance.

Internal Operations

  • Accurately completes and submits status reports in a timely manner

  • Complies with all our policies and procedures

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.