Thomson Reuters Master Data ECM Data Steward in Lagunilla de Heredia, Costa Rica

Position Description: The Data Steward role is part of the Enterprise Customer Master (ECM) program and is responsible for key data quality initiatives & maintenance activities focused on certain vital data points within the ECM Hub: Customer Name, Customer Address, and Party Hierarchy maintenance. These initiatives have significant impacts on enterprise data that flows across various Order-to-Cash and CRM systems as well as the enterprise data warehouse.

Responsibilities:  Assists in creating, documenting & adhering to consistent data maintenance procedures for key data points across all strategic business units (SBUs) within Thomson Reuters  Maintain focus on a minimum set of data points that are highly used and vital to billing, marketing, sales, & financial reporting activities across all of Thomson Reuters as one organization  Be knowledgeable about business processes and customer master systems of all SBUs within Thomson Reuters without showing preference or deference to any one particular business  Work with the business to define standards and rules to ensure customer master data is compliant with defined information, policies and quality requirements within the ECM program  Manage the workflow task process for new data requests, changes, and deletions and entering (create / change / delete) data in the ECM SharePoint  Conduct primarily online research on customers and prospect records to validate and/or enhance internal data where applicable/useful  Closely interact with business and provide master data subject matter expert input to various project teams as it relates to customer master data management and enterprise-level data governance  Identify and execute robust and continuous improvement opportunities within the data management processes in the applicable source systems  Identify missing or incorrect master data standards  Generate master data reporting such as key metrics, project trackers, and dashboards on a regular basis  Ensure the data quality within ECM and initiate the appropriate corrective actions or applicable escalation help chains to enable success

 BA/BS degree  2 years data analysis/customer master maintenance experience  Technology aptitude and ability to learn new software such as the Informatica Information Director (IDD) tool  Strong analytical, problem-solving and communication skills  Strong general research & searching skills  Experience with data manipulation  Very strong attention to detail  Strong organizational skills  SAP Customer Master experience a plus  Salesforce.com experience a plus  Ability to work independently and as part of a team  Ability to remain engaged in and focused on repetitive tasks covering the same set of data points

Job: *Accounting & Finance Family Group

Organization: *Finance-TR Corp - Master Data & Rptg

Title: Master Data ECM Data Steward

Location: Costa Rica-Lagunilla de Heredia-Lagunilla de Heredia-CRI-Lagunilla de Heredia-Ultra

Requisition ID: JREQ085811