VMware Solutions Architect – Northern Latin America in Heredia, Costa Rica

This position will be based in San Jose, Costa Rica

The Solutions Architect works autonomously to build customized solutions to meet a client’s unique business needs. Building a solution may include activities such as running workshops, conducting client interviews, secondary research, input from the Account Team, working with specialists, product managers, and other stakeholders. The Solutions Architect should have excellent listening skills, interpersonal skills, ability to solve complex problems, be a big picture thinker and be able to visualize the solution. With a clear and agreed upon client vision, you will be responsible for designing the solution to realize the vision. As the Solutions Architect you will be responsible for owning the solution and support the creation of a detailed design and updating the design when needed. With an accepted design, the Solutions Architect will support the development of the solution by working with specialists, Architects, Consultants to lead the development of the solution.

As a Solutions Architect, you will be responsible for the design of complex transformational strategies. In this technology leadership position you should feel comfortable in leading the development of solutions. The role requires tools, frameworks, and design patterns for solutions. You will be asked to contribute to those frameworks, develop reusable domain solutions, and mentor internal & external stakeholders on the use of the tools. You will be working as part of a team with similar charters. To effectively build complex strategies it is important to build a strong network among your peers and internal & external teams. You should be ready to take ownership of the initiatives and programs to aid in delivering of solutions. The ideal candidate will have a good mix of Technical Skills, Business Acumen, and a strong desire to support the customer. The ideal candidate will need to understand the detail behind the solutions and also be able to communicate the high level vision. You will be acting as a lead technologist and should have a broad understanding of technology.

The ideal candidate would have domain level understanding in cloud management areas such as automation, operations management, orchestration, and DevOps. Drive transformative solutions, as trusted advisors for our most strategic clients by understanding their desired business outcomes and delivering value through VMware offerings


  • Participate in the pre-sales process to understand customer business, technical objectives, and product

  • requirements

  • Design solutions to meet the business/technical objectives

  • Must be able to develop Vision Strategy and Roadmaps deliverables to meet technical solutions

  • Ability to think past the products and create solutions to meet the business/IT needs

  • Work with delivery team to map design into a product/services roadmap to help the customer to solve their objective

  • Effectively communicate solutions architecture to the customer, third parties and the project teams

  • Ensure that proposals are technically sound, deliverable, competitive and representative of market

  • Support sales efforts with delivery management and practice management teams

  • Participate in regional marketing events to promote VMware

  • Author blogs, technical articles or white paper based on experiences

  • Provide feedback to Product Management based on customer feedback

  • Adhere to VMware sales process and methodologies on all opportunity pursuits

  • Participate in account relationship and issue management activities

  • Maintain proficiency in VMware service offerings, value propositions, and representative case studies

Highly Desired:

  • 10+ Years experience in a technical capacity in either Infrastructure, Development or Systems Management

  • Minimum 5+ years business development experience in a consulting and/or professional services environment

  • 4+ years as a technical solutions architect in a consulting environment, including time supporting sales and managing technical staff and implementations

  • At least 3 years experience in infrastructure architecture and design of complex distributed systems environments, including failover techniques, recovery/rollback, and application partitioning

  • Strong knowledge of the full solutions of VMware (vSphere, vRA, vRO, Horizon, SRM, NSX, vSAN, vRNI, among others).

  • Experience in a technical lead role for small or medium size teams

  • Strong presentation, executive client management and business development skills

  • Organizational and negotiation skills

  • Strong application software development for one or more of the Linux, UNIX (e.g. Solaris), Windows operating systems. Systems programming or OS internal level skills would be an advantage

  • Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP)

  • Familiarity with systems management concepts, processes and standards (e.g. SNMP);capacity/performance management and tuning; and storage and network management

  • Understanding of modern IT production data center and Internet (ISP/ASP) hosting operations

  • Excellent communications and interpersonal skills

  • Ability to travel up to 50 percent in region

  • B.S./B.A./M.S. degree or equivalent technical training

  • Certifications in related technologies

  • Local candidates only- Costa Rica

  • Proficient in Spanish and English

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.