VMware Lead Business Analyst, Worldwide Partner Programs in Heredia, Costa Rica

The Lead Business Analyst should have a strong quantitative orientation, broad knowledge of analytics methods, and hands-on experience with data analysis and interpretation. This individual will be part of a team responsible for defining and directing projects that measure global channel partner performance. This candidate should have good skills with structured data and analytical tools such as Tableau, Salesforce, SAP and Excel. Excellent communication, organizational, and interpersonal skills are required. This position is based in VMware’s office in Heredia, Costa Rica.


  • Plan and execute scheduled data analysis to support quarterly and monthly reviews

  • Support partner programs and strategic projects with foundational reporting and analysis

  • Define requirements for and then build self-service reports and dashboards in Tableau

  • Prioritize, define, and execute ad-hoc data analysis as needed to support internal stakeholders

  • Identify new opportunities to measure and track channel partner performance

  • Collaborate with and manage expectations of stakeholders across multiple functions

  • Ability to communicate complex ideas verbally and through documentation


  • Prior experience with executing data-driven projects

  • Excellent verbal and written communication skills

  • Ability to handle multiple projects simultaneously with meticulous attention to detail

  • Positive personality with strong interpersonal skills and an upbeat “can do” attitude

  • Polished, professional demeanor and exceptional poise under pressure

  • BA/BS degree required

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.