Experian Credit and Collections Analyst Senior in Heredia, Costa Rica
Job Description - Credit and Collections Analyst Senior (171081)
Experian is an Equal Opportunity Employer
Credit and Collections Analyst Senior-Job Number:171081
Collection of debt owed by clients on behalf of Experian with an aim to achieving a monthly Days Sales Outstanding (DSO) less than 60 days and 2% of collectable debt over 90 days old
Produce a debt collection progress report fortnightly (and at month end) and submit to finance management for review, in accordance with the Asia Pacific region debt collection policy
Monitor and identify any unpaid and overdue invoices and perform credit collection activities in accordance with the Asia Pacific region debt collection policy
Contact the client Accounts Payable department as necessary to follow up and secure payment of overdue invoices and maintain appropriate notes and reminders in Oracle Collections in accordance with the Asia Pacific region debt collection policy
Escalate client invoice issues and disputes and significantly overdue invoices to country Sales and Finance contacts as appropriate and follow up to ensure resolution in accordance with the Asia Pacific region debt collection policy
Produce and distribute reminder letters and statements for clients as required
The production and distribution to key stakeholders, the country debt reports by WD10 and WD3 (as a final report produced as at the last working day as part of the month end processes)
Achievement of monthly cash collection targets, as communicated monthly
Book client receipts in Oracle from daily bank statements, cheques and remittances
Ensure timely and accurate matching of client receipts and open invoices to maintain alignment with the clients’ records and ensure the quality of the credit collection activity
Entry of all customer receipt transactions, ensuring correct application and querying those receipts with customers whose application is not clear within 2 working days or 48 hours, whichever is sooner
Regularly follow up and resolve any unidentified or unallocated client receipts
Produce unapplied receipt aging and discuss with country to drive for improvement
Job Requirements and Qualifications
5-8 years of relevant accounts receivable experience
Strong English language skills
Bachelor's degree in Finance, Accounting or Business Administration or related.
Portuguese proficiency (preferred)
Relevant debt collection experience
Problem solving and resolution
Strong client communication skills
Attention to detail
Drive to achieve targets
Primary Location:Costa Rica-Heredia-Heredia
Job Posting:06/15/2017, 9:57:59 PM
Equal Employment Opportunity Statement
It is the policy of Experian to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, national origin, age, disability, marital status, medical condition, pregnancy, disability, veteran status, sexual orientation, gender expression or identity, genetic information or any other protected characteristic under applicable law.
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