Experian Business Analyst I in Heredia, Costa Rica


  • Assists in the development of mail population segments to meet customer marketing strategies.

  • Assesses and selects appropriate resources for program delivery.

  • Serves as project coordinator for program scheduling and fulfillment.

  • Conducts final quality analysis on programs, reviewing accuracy of output.

  • Manages multiple accounts and programs simultaneously.

  • Prepares and processes program billing.

  • Provides technical consultation in the design and implementation of client programs.

  • Provides user interface support for self-service batch program fulfillment systems.

Knowledge, Experience & Qualifications

  • Associate‚Äôs Degree in Business Administration, Industrial Engineering or related field)

  • 2+ years Customer Service related experience.

  • Understanding of systems capabilities, software platforms and processes.

  • Knowledge of PC office software tools.

  • Excel Intermediate

  • Good knowledge of Boolean Search/queries for SQL

  • Excellent English, both oral and written communication skills.

  • Good analytical and problem solving skills.

  • Good organizational and project management skills.

  • Strong customer service skills.

  • Coding experience a plus.