Cargill AR Billing Supervisor in Heredia, Costa Rica

AR Billing Supervisor

Working at Cargill is an opportunity to thrive—a place to develop your career to the fullest while engaging in meaningful work that makes a positive impact around the globe. You will be proud to work for a company with a strong history of ethics and a purpose of nourishing people. We offer a diverse, supportive environment where you will grow personally and professionally as you learn from some of the most talented people in your field. With 150 years of experience Cargill provides food, agriculture, financial and industrial products and services to the world. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work. Learn more at .


Position Purpuse:

This position is responsible to lead and coordinate activities of team members engaged in successful Accounts Receivable invoicing and customized services involved within the billing processes for all business units. The role will include emphasis on leadership, talent management, productions trackinge, oversee problem solving & decision making issues. Primary liaison between internal and external customers, including Business Units contacts,emphasis on leadership, talent management and production tracking.Ensurecompliance withpolicies and procedures establishedfor the area ofcreditterms andlimits establishedbythebusiness unitsto whichtheyserve.


50%Leadership:Responsible for people management responsibilities including supervision, performance management, career development, coaching and guiding team members.Additional responsibilities include communication and adherence of team goals and metrics, performs report analysis, ensures execution and adherence of compliance with corporate policies, ensures business continuation plans are updated and addresses team member issues and assists in problem resolution.Promotes change and is an effective role model as a change leader and a member of the FSS team.

25%Decision Making & Problem Solving: Implementation of processes, policies and procedures, provide guidance, support to and assistance to team members. Additional responsibilities include managing process changes, drive process improvement, evaluating risks and ensuring compensating controls exist and submission/approval of user provisioning requests/access.

25%Customer Services : Acts as a liason and builds supportive relationships with Business Unit contacts in resolving descrepencies and issues. Ensures all payments are processed according to Service Level Agreements



  • Bachelor’s degree in accounting/finance or equivalent business experience

  • Prior experience of managing a team with people management responsibilities

  • 3 years of experience as an OTC Senior or Supervisor in aShared Service Center environment.

  • Prior experience of doing onsite migration and experience in creation of effective desktop procedures/standard operating procedures

  • Self-motivated with excellent analytical, decision making and problem-solving skills

  • Proven ability to manage multiple tasks

  • Advocate for continuous improvement

  • Proven strong leadership skills

  • Demonstrated ability to handle confidential information

  • Demonstrated understanding and commitment to internal controls

  • Willingness to travel

  • Schedule flexibility

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Excellent people skills, positive attitude, excellent organizational skills and follow-up, strong sense of urgency, results oriented

  • Proficiency in English B2


  • Accounts Receivable experience

  • SAP experience

  • AS400 (JDE) experience

  • Experience in strategic management

- Culturally diverse and ability to work with teams located in different regions of the world

Job Finance/Accounting

Primary Location Costa Rica-Heredia

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: SAN01343