CooperVision Senior Process Improver in Alajuela, Costa Rica

CooperVision, a unit of The Cooper Companies, Inc. (NYSE:COO), is one of the world’s leading manufacturers of soft contact lenses and related products and services. The Company produces a full array of monthly, two-week and daily disposable contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism and presbyopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit

JOB TITLE:Sr. Process Improver



Continuously improves the performance of existing manufacturing processes and equipment through a structured approach.


• Coordinating production improvements implementation.

• Creating troubleshooting guidelines and/or applicable SOPs and equipment maintenance and repair.

• Identifying possible causes of variation/ failure/ under performance for Manufacturing.

• Document diagnostics, solution method and impact in troubleshooting for Manufacturing.

• Measuring Process KPIs for improvement.

• Analyzing through a structured approach to identify root causes.

• Improving Process KPIs performance.

• Developing control mechanism to ensure Process KPIs consistency.

• Designing and Coordinating Engineering Tests/ Q's.

• Executing Engineering Tests/ Q's.

• Documenting and Reporting Results of Engineering Tests/ Q's.

• Assuring Readiness of Manufacturing Requirements for the Product Transfer.

• Receiving and Implementing Product and Equipment Transfer.

• Observing, Analyzing, Documenting & Recommending the Start-up of Product Transfer.

• Assuring Operator and BU's resources have the Skills and knowledge coming from change due to Optimizations.

• Implementation of Optimization Efforts.

• Defining manufacturing equipment maintenance requirements.

• Developing TPM/ PM/ PDM procedures for manufacturing Equipment.

• Verifying TPM/ PM/ PDM tasks effectiveness in manufacturing.

• Ensuring correct resources are acting upon situation for Equipment Repair.

• Correcting troubles in Manufacturing under performance situation using troubleshooting guidelines and/or applicable SOPs.

• Measuring Equipment Efficiency.

• Identifying Opportunities for Improvements in Equipment Performance.

• Implementing Equipment Upgrades and Optimization Changes.

• Writing Validation Documentation and Test Protocols.

• Documenting all Equipment Changes.

• Assuring Compliance with Laws & Regulations.

• Generation of Purchases Requisition.

• Submitting Scope and Approve Projects.

• Submitting Documentation for Safety Compliance, New Equipment Calibrations, Calibration extensions and Preventive Maintenance.

• Systems & Equipment PM's SOP's Revisions/ Improvements.

• Evaluating Needs for Infrastructure Projects and Start-ups.

• Submitting MSDS as Required.



• Knowledge of FDA current GMP/QSR regulation.

• Excellent oral and written communication skills in both English and Spanish languages.

• Teamwork and service oriented.

• Effective leadership.

• Computer literate (PowerPoint, Word, Excel).

• Willing to travel.

• Excellent interpersonal skills.

• Highly motivated, self-starter, and responsible person.

• Complies with the Quality System Regulation (QSR).

• Executes job responsibilities as established in the Standard Operating Procedures (SOP).

• Follows the documentation procedures.

• Looks for ways to improve and promote quality.

• Applies feedback to improve and promote quality.

• Complies with Safety and Occupational Health Policy and procedures.

• Complies with Hazardous Communication program.

• Notifies immediately all accidents or incidents occurred in work area.

• Complies with the usage, inspection and maintenance of the personal protective equipment required, if applicable.

• Promotes and maintains a safe working area and notifies any condition he/she may think might cause an accident.

• Participates in the activities of the Safety and Occupational Health Program as requested.


· Bachelor degree in Engineering (Industrial, Chemical, Mechanical, Electrical). Master preferred.




Six to ten years of experience with similar responsibilities in a regulated industry (medical devices/pharmaceutical highly desirable).

Job: *Manufacturing

Organization: *Manufacturing

Title: Senior Process Improver

Location: Costa Rica-Alajuela

Requisition ID: ALA0069